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01733 564741
283 Lincoln Road, Peterborough PE1 2PH
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Information for Tenants


Once you have found a suitable property with Thomas Hill you will need to complete a tenancy application form and pay a referencing and administration fee of £120 (inc of VAT) per person. Please note that application fees are not refundable unless the property is withdrawn from rental. Please also note that if your application fails due to non-disclosure of bad credit, or we receive a bad reference from a previous landlord, then the fee is non-refundable.

We ask you to pay this fee to cover the administration costs of preparing the tenancy documentation and costs of credit and other references. Completing an application form does not guarantee that the tenancy will be offered to you. Every application form we receive is checked by UK Tenant Data – one of the leading independent referencing agencies, for them to then advise on the suitability of the tenant. In some cases it may be necessary for the tenant to provide a guarantor who would be equally liable for the rent and any repairs that may be required to the property at the end of the tenancy. The guarantor will also have to pay £95 for administration fees and credit check.

To support your application you will need to provide a photographic form of identification. Any one of the following documents will be accepted: your full driving licence (new style), your passport or an identity card issued by the Government. You must also bring in payslips and bank statements from the last 3 months and evidence of where you are living at the moment e.g. utility bill.

The Landlord will make the final decision as to whether the tenant is acceptable. They may base this decision on a number of factors including: number of occupants, tenant's status and length of tenancy required.

Should your application be successful you will then be offered a tenancy subject to the terms and conditions included in the tenancy agreement. At that point you will be required to pay a deposit that amounts to your first month's rent. You will also need to pay in advance one month's rent.


It could take a minimum of 5 working days before you will be able to move into your property. Although every effort will be made by all parties to accommodate your moving date, unfortunately, no guarantees can be made. You will be notified if your application has been successful.

Tenancy Approved

Once your application has been approved, a mutually convenient time and date will be agreed for the tenancy to commence. At this point it will be necessary for all prospective tenants to attend the office to sign the tenancy agreements and other relevant documentation. Once the Tenancy Agreement has been signed you will receive a copy for your reference. You must pay an advanced payment of a month's rent and the security deposit must be paid before the keys can be released.

You will also be asked to complete a direct debit/standing order mandate for the monthly rental payments. This will be payable each month in advance and will be collected on a set date as stated in the tenancy agreement. For joint or multiple tenancies, only one mandate can be accepted.

If a date is agreed that is more than 2 weeks from the application then we will require a £200 non-refundable holding deposit which is deducted from the main deposit when required.


Some landlords impose certain restrictions in respect of the following:

  • Housing Benefit / Bond Scheme / DSS
  • Pets
  • Smokers
  • Students


          1. Your rights and responsibilities

               You’ll have certain responsibilities if you’re a tenant in privately rented property.

  • Your responsibilities
  •  You must give your landlord access to the property to inspect it or carry out repairs. Your landlord has to give you at least 24 hours’ notice and visit at a reasonable time of day, unless it’s an emergency and they need immediate access.


  • You must also:
  • take good care of the property, eg turn off the water at the mains if you’re away in cold weather
  • pay the agreed rent, even if repairs are needed or you’re in dispute with your landlord
  • pay other charges as agreed with the landlord, eg Council Tax or utility bills
  • repair or pay for any damage caused by you, your family or friends
  • only sublet a property if the tenancy agreement or your landlord allows it
  • any damage or problems inform to landlord or letting agent.
  • Your landlord has the right to take legal action to evict you if you don’t meet your responsibilities.


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